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Using the combined inbox

The combined inbox enables you to see all incoming updates and messages from all of your social channels.

You can see;

You can still use individual streams for each of these on the dashboard if you prefer not to use the inbox. Simply add your streams.

  • To access the inbox click on 'inbox' on your side menu. If there are new items for your attention you will see a count.
  • Select 'social messages' or 'assignments'
  • Then select the channel you want to view and you will see the conversation to the right
  • You will be able to respond or assign from here

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