To connect to Instagram you also need to ensure your Facebook account is connected and is associated with your Instagram business account. Currently you are only able to monitor and respond to comments on your Instagram stream. It is not possible to directly post to Instagram from MusterPoint.
Learn how to associate your Facebook page with your Instagram business account here (external link)
- Go to 'Manage social networks'
- Click on the 'Facebook' option
- Your list of connected Facebook pages should show
- Reconnect with Facebook and give permissions again
- View your pages and you should see any associated Instagram accounts
- Click on the Instagram icon and then 'Connect Instagram' - your account should now show as connected
- Go to your dashboard and click on 'Add stream' from the three dots in the top right hand corner
- Add your Instagram stream by clicking on 'Instagram' and choosing the account from the list
Your stream will now show on the dashboard and you can view and respond to Instagram stream comments