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What does that error message mean?

There are a number of error messages that you might see using MusterPoint. If you see any of these errors, you can let us know so we can look into it if it is an error.

These are;

Twitter

CodeTextDescription
3Invalid coordinates.

Corresponds with HTTP 400. The coordinates provided as parameters were not valid for the request.

13No location associated with the specified IP address.

Corresponds with HTTP 404. It was not possible to derive a location for the IP address provided as a parameter on the geo search request.

17No user matches for specified terms.

Corresponds with HTTP 404. It was not possible to find a user profile matching the parameters specified.

32Could not authenticate you

Corresponds with HTTP 401. There was an issue with the authentication data for the request.

34Sorry, that page does not exist

Corresponds with HTTP 404. The specified resource was not found.

36You cannot report yourself for spam.

Corresponds with HTTP 403. You cannot use your own user ID in a report spam call.

38<named> parameter is missing.

Corresponds with HTTP 403. The request is missing the <named> parameter (such as media, text, etc.) in the request.

44attachment_url parameter is invalid

Corresponds with HTTP 400. The URL value provided is not a URL that can be attached to this Tweet.

50User not found.Corresponds with HTTP 404. The user is not found.
63User has been suspended.

Corresponds with HTTP 403 The user account has been suspended and information cannot be retrieved.

64Your account is suspended and is not permitted to access this feature

Corresponds with HTTP 403. The access token being used belongs to a suspended user.

68The Twitter REST API v1 is no longer active. Please migrate to API v1.1.Corresponds to a HTTP request to a retired v1-era URL.
87Client is not permitted to perform this action.

Corresponds with HTTP 403. The endpoint called is not a permitted URL.

88Rate limit exceeded

The request limit for this resource has been reached for the current rate limit window.

89Invalid or expired token

The access token used in the request is incorrect or has expired.

92SSL is required

Only SSL connections are allowed in the API. Update the request to a secure connection. See how to connect using TLS

93This application is not allowed to access or delete your direct messages

Corresponds with HTTP 403. The OAuth token does not provide access to Direct Messages.

99Unable to verify your credentials.

Corresponds with HTTP 403. The OAuth credentials cannot be validated. Check that the token is still valid.

120Account update failed:valueis too long (maximum isnncharacters).

Corresponds with HTTP 403. Thrown when one of thevaluespassed to the update_profile.json endpoint exceeds the maximum value currently permitted for that field. The error message will specify the allowable maximum number ofnncharacters.

130Over capacity

Corresponds with HTTP 503. Twitter is temporarily over capacity.

131Internal error

Corresponds with HTTP 500. An unknown internal error occurred.

135Could not authenticate you

Corresponds with HTTP 401. Timestamp out of bounds (often caused by a clock drift when authenticating - check your system clock)

139You have already favorited this status.

Corresponds with HTTP 403. A Tweet cannot be favorited (liked) more than once.

144No status found with that ID.

Corresponds with HTTP 404. The requested Tweet ID is not found (if it existed, it was probably deleted)

150You cannot send messages to users who are not following you.Corresponds with HTTP 403. Sending a Direct Message failed.
151There was an error sending your message:reason

Corresponds with HTTP 403. Sending a Direct Message failed. The reason value will provide more information.

160You've already requested to follow user.

Corresponds with HTTP 403. This was a duplicated follow request and a previous request was not yet acknowledged.

161You are unable to follow more people at this time

Corresponds with HTTP 403. Thrown when a user cannot follow another user due to reaching the limit. This limit is applied to each user individually, independent of the applications they use to access the Twitter platform.

179Sorry, you are not authorized to see this status

Corresponds with HTTP 403. Thrown when a Tweet cannot be viewed by the authenticating user, usually due to the Tweet’s author having protected their Tweets.

185User is over daily status update limit

Corresponds with HTTP 403. Thrown when a Tweet cannot be posted due to the user having no allowance remaining to post. Despite the text in the error message indicating that this error is only thrown when a daily limit is reached, this error will be thrown whenever a posting limitation has been reached. Posting allowances have roaming windows of time of unspecified duration.

186Tweet needs to be a bit shorter.Corresponds with HTTP 403. The status text is too long.
187Status is a duplicate

The status text has already been Tweeted by the authenticated account.

195Missing or invalid url parameter

Corresponds with HTTP 403. The request needs to have a valid url parameter.

205You are over the limit for spam reports.

Corresponds with HTTP 403. The account limit for reporting spam has been reached. Try again later.

214Owner must allow dms from anyone.

Corresponds with HTTP 403. The user is not set up to have open Direct Messages when trying to set up a welcome message.

215Bad authentication data

Corresponds with HTTP 400. The method requires authentication but it was not presented or was wholly invalid.

220Your credentials do not allow access to this resource.

Corresponds with HTTP 403. The authentication token in use is restricted and cannot access the requested resource.

226This request looks like it might be automated. To protect our users from spam and other malicious activity, we can’t complete this action right now.

We constantly monitor and adjust our filters to block spam and malicious activity on the Twitter platform. These systems are tuned in real-time. If you get this response our systems have flagged the Tweet or Direct Message as possibly fitting this profile. If you believe that the Tweet or DM you attempted to create was flagged in error, report the details by filing a ticket athttps://help.twitter.com/forms/platform.

231User must verify login

Returned as a challenge in xAuth when the user has login verification enabled on their account and needs to be directed to twitter.com togenerate a temporary password. Note that xAuth is no longer an available option for authentication on the API.

251This endpoint has been retired and should not be used.Corresponds to a HTTP request to a retired URL.
261Application cannot perform write actions.

Corresponds with HTTP 403. Thrown when the app is restricted from POST, PUT, or DELETE actions. Check the information on yourapp dashboard. You may also file a ticket at https://help.twitter.com/forms/platform.

271You can’t mute yourself.

Corresponds with HTTP 403. The authenticated user account cannot mute itself.

272You are not muting the specified user.

Corresponds with HTTP 403. The authenticated user account is not muting the account a call is attempting to unmute.

323Animated GIFs are not allowed when uploading multiple images.

Corresponds with HTTP 400. Only one animated GIF may be attached to a single Tweet.

324The validation of media ids failed.

Corresponds with HTTP 400. There was a problem with the media ID submitted with the Tweet.

325A media id was not found.

Corresponds with HTTP 400. The media ID attached to the Tweet was not found.

326To protect our users from spam and other malicious activity, this account is temporarily locked.

Corresponds with HTTP 403. The user should log in tohttps://twitter.comto unlock their account before the user token can be used.

327You have already retweeted this Tweet.

Corresponds with HTTP 403. The user cannot retweet the same Tweet more than once.

349You cannot send messages to this user.

Corresponds with HTTP 403. The sender does not have privileges to Direct Message the recipient.

354The text of your direct message is over the max character limit.

Corresponds with HTTP 403. The message size exceeds the number of characters permitted in a Direct Message.

355Subscription already exists.

Corresponds with HTTP 409 Conflict. Related to Account Activity API request to add a new subscription for an authenticated user.

385You attempted to reply to a Tweet that is deleted or not visible to you.

Corresponds with HTTP 403. A reply can only be sent with reference to an existing public Tweet.

386The Tweet exceeds the number of allowed attachment types.

Corresponds with HTTP 403. A Tweet is limited to a single attachment resource (media, Quote Tweet, etc.)

407The given URL is invalid.

Corresponds with HTTP 400. A URL included in the Tweet could not be handled. This may be because a non-ASCII URL could not be converted, or for other reasons.

415Callback URL not approved for this client application. Approved callback URLs can be adjusted in your application settings

Corresponds with HTTP 403. The app callback URLs must be whitelisted via theapp details pagein thedeveloper portal. Only approved callback URLs may be used by the Twitter app. See theCallback URL documentation.

416Invalid / suspended application

Corresponds with HTTP 401. The app has been suspended and cannot be used withSign-in with Twitter.

417Desktop applications only support the oauth_callback value 'oob'

Corresponds with HTTP 401. The application is attempting to useout-of-band PIN-based OAuth, but a callback URL has been specified in the app settings.


Facebook

Code or TypeTextDescription

OAuthException


If no subcode is present, the login status or access token has expired, been revoked, or is otherwise invalid. Get a new access token.

If a subcode is present, see the subcode.

102

API Session

If no subcode is present, the login status or access token has expired, been revoked, or is otherwise invalid. Get a new access token.

If a subcode is present, see the subcode.

1

API Unknown

Possibly a temporary issue due to downtime. Wait and retry the operation. If it occurs again, check that you are requesting an existing API.

2

API Service

Temporary issue due to downtime. Wait and retry the operation.

4

API Too Many Calls

Temporary issue due to throttling. Wait and retry the operation, or examine your API request volume.

17

API User Too Many Calls

Temporary issue due to throttling. Wait and retry the operation, or examine your API request volume.

10

API Permission Denied

Permission is either not granted or has been removed. Handle the missing permissions.

190

Access token has expired

Get a new access token.

200-299

API Permission (Multiple values depending on permission)

Permission is either not granted or has been removed. Handle the missing permissions.

341

Application limit reached

Temporary issue due to downtime or throttling. Wait and retry the operation, or examine your API request volume.

368

Temporarily blocked for policies violations

Wait and retry the operation.

506

Duplicate Post

Duplicate posts cannot be published consecutively. Change the content of the post and try again.

1609005

Error Posting Link

There was a problem scraping data from the provided link. Check the URL and try again.

Authentication Error Subcodes

CodeNameWhat To Do

458

App Not Installed

The User has not logged into your app. Reauthenticate the User.

459

User Checkpointed

The User needs to log in at https://www.facebook.com or https://m.facebook.com to correct an issue.

460

Password Changed

On iOS 6 and above, if the person logged in using the OS-integrated flow, direct them to Facebook OS settings on the device to update their password. Otherwise, they must log in to the app again.

463

Expired

Login status or access token has expired, been revoked, or is otherwise invalid. Handle expired access tokens.

464

Unconfirmed User

The User needs to log in at https://www.facebook.com or https://m.facebook.com to correct an issue.

467

Invalid Access Token

Access token has expired, been revoked, or is otherwise invalid. Handle expired access tokens.

492

Invalid Session

User associated with the Page access token does not have an appropriate role on the Page.

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