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Adding files to your cases

You can add files to your cases from Google Drive, One Drive, DropBox and your desktop. This can be done when you create or add a case.

From Google Drive

  • When you have entered your case details scroll to the bottom of the dialogue box
  • Click on 'Google drive'
  • You will be asked to authorise access to your google drive
  • Choose the file you want to attach
  • Your file will show in the case list
  • You can remove the file here
  • When you then view the summary of the case you will also see the attached files
  • To remove or add any more files, edit the case and follow the process again

This option works in the same way for DropBox, OneDrive and your desktop.

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